HR software ranks among the top sources of purchase regret in tech, often with big consequences.
Capterra’s 2025 Tech Trends Survey reveals that 62% of regretful HR software buyers experienced serious financial fallout. From bloated costs to poor adoption and security issues, the consequences go far beyond buyer’s remorse.
This report explores the data behind those regrets—and shows how to avoid them.
Inside You’ll Learn:
📊 The #1 research mistake made by 90% of regretful buyers
📊 How skipping team input leads to poor vendor choices
📊 Why relying too heavily on Google and ChatGPT can backfire
📊 The real cost of ownership- including hidden fees that catch buyers off guard
📊 How top-performing buyers structure their research, teams, and shortlists
📊 Which product info sources actually reduce risk and which increase it
Whether you’re evaluating HR software now or planning for Q1, this report will help you buy smarter, safer, and more confidently.
Download the report and protect your team from the next regretful HR purchase.

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